How-to

The notifications senders receive for a transfer — upload, download, expiry reminders, bounced recipients — plus how to use iOS push notifications instead of email.

How to delete a single transfer or multiple transfers from your Sent panel.

How to forward an active transfer to new recipients from the Sent panel, and when to use a shared link instead.

How to send a transfer on WeTransfer — desktop, mobile browser, iOS app, and Android. Email vs link, multiple recipients, folders, and what happens to your local files.

How to remove an incorrect recipient address before sending, delete it from your contacts, clear browser autofill, or share a transfer with the right person after sending.

Files in a transfer are sorted alphabetically using ASCII order — how that affects file naming and ordering.

How to give your transfer a title — when uploading, in your Transfers panel, or on the transfer details page — and how titles help organize transfers.

Showcase your file by creating a customized background for every transfer — upload visuals, add text and copy, link to your website or social media.

How to set up a branded email background, recommended dimensions, and known rendering issues with some email clients.

How to embed an iframe button on your website that links visitors to your WeTransfer page, with the code snippet and configurable variables.

How to add social media links (LinkedIn, Twitter, Instagram, TikTok, Facebook) to your WeTransfer page. Available on Ultimate, Teams, and Enterprise plans.

How to claim and change your custom WeTransfer URL (subdomain), and what happens to your old URL when you change it.

How to set up image and video wallpapers on your WeTransfer page — file requirements, rotation, removing wallpapers, linking to external sites, and the CMYK fix.

What your personal WeTransfer page is, how to set it up, how others send you files through it, and when to use Teams instead.

How to recover an expired transfer if the sender enabled the Recoverable option — available on Ultimate, Teams, and Enterprise plans.

How to download a transfer you've received — on desktop, mobile browser, iOS app, and Android app. Plus where downloaded files are saved on each platform.

How long transfers remain active by plan, what happens at expiry, and the recovery option for Ultimate, Teams, and Enterprise users.

How download status labels and total download counts work across public email, tracked, and restricted transfers.

Where downloaded files are saved on your computer and how to find the download progress in your browser.

Why file sizes can appear smaller on WeTransfer than on your computer — the difference between actual file size and size on disk, and how rounding works.

How to review and manage your sent and received transfers from the Transfers tab — Sent panel actions, Received panel layout, and what happens to expired transfers.

Change the language of the WeTransfer website on desktop or mobile browser, or of the WeTransfer Android app. Plus the list of supported languages.

Everything about the WeTransfer Mac app — sending transfers, Finder Extension, setting a default expiry, confirmation emails, quitting, and fixing upload issues.

Everything you need to sell files via WeTransfer Paid Transfers — connecting Stripe, adding a price, sharing your link, and the full FAQ on payouts, refunds, currencies, fees, and file protection.

How buyers purchase and download paid transfers — click the download link, enter payment details via Stripe, and access the files.

How to track, copy, close, or delete a file request, plus access to received files through the Requested section.

How to upload files to a WeTransfer file request — read any instructions, add files, optionally add a message, and hit Transfer.

What file requests are, how to create one, pre-filled messages for uploaders, and how transfers received via a request behave (including expiry control and storage).

How to set a transfer's expiry date before uploading, change it after sending, set a default expiry as a paid user, and recovery after expiry.

How to add or remove a password on your transfers. Passwords are stored securely and can't be recovered — you're responsible for sharing them with recipients.

How to send a preview with a watermark that prevents downloading, and how to update view options on a transfer after sending.

How to enable tracked or restricted downloads, manage your access list, and view download activity.

How to view transfer details — recipients, files, expiry, and message — while a transfer is in progress or after it completes.

How comments on transfer previews work — enable or disable them before/after sending, how recipients leave a comment, and how to edit or delete them.

What WeTransfer Previews is, which file formats can be previewed, file size limits, and why a preview may not be available.

What WeTransfer's editorial backgrounds are, who chooses them, and how to find out more about a wallpaper you spotted on the site.