Comments let anyone with access to your transfer share feedback directly on individual files. It's a great way to get quick reactions or approvals on your work.
Comments are available on all WeTransfer accounts. They are turned off by default — but once you enable them on a transfer, WeTransfer remembers your preference and automatically enables comments on future transfers.
Enabling or disabling comments before you send
- Set up your transfer as usual.
- Under View options, find Comments.
- Click to expand. Comments are disabled by default — select Comments allowed to enable them.
- Continue and send your transfer as normal.
Not sure yet? You can always change this after the transfer has been sent.
Changing the comments setting after sending
- Go to Transfers and open the transfer you want to update.
- Scroll to Extra settings and click Comments to expand it.
- Select either Comments allowed or Comments disabled.
Disabling comments hides any existing comments from viewers, but doesn't delete them. If you re-enable comments later, they'll reappear.
How recipients leave a comment
The recipient opens the transfer preview link and clicks on any file. In the file viewer, they'll see an 'Add comment...' field in the bottom right corner. They type their comment and hit send.
If the recipient isn't logged in to WeTransfer, they'll be prompted to enter their name and email address before they can comment. They don't need a WeTransfer account.
Keeping track of comments
Each file thumbnail in the transfer preview shows a comment count badge. As the transfer owner, you'll receive an email notification each time someone leaves a new comment.
Editing and deleting comments
Recipients can edit or delete their own comments. Transfer owners can delete anyone's comments. To edit, click on a comment to open it inline, make your changes, and hit the blue button to save. To delete, click the trash icon that appears on the comment.