From bug report to bug fix: optimizing the Customer Support journey
Reducing the time required to solve a customer support ticket increases productivity for engineering and support teams.
Migrating Frontend to Kubernetes
Before we begin it's imperative for me to admit that it took me longer to start writing this article, than to actually migrate the monolith.
Improving the quality and reliability of our end-user metrics | A data engineering journey
Modernising our AMI baking infrastructure
To add a little spice to this otherwise mechanical, uninspiring and slow task, we purchased a chef's hat, and donned the hat every time we baked anew.
Threat intelligence sharing
This spike was linked to a sophisticated attack that attempted to abuse our platform in order to send out approximately 6000 transfers with malicious content in a short period of time.
Ruby Gem spelunking | Or how we used a singleton to drastically improve response times
Enabling Kubernetes from home
Given that life in quarantine was already difficult, how could we ensure we weren't making it worse by failing to address the technical challenges presented by our new reality? One answer to that question was to enable Kubernetes from home.
Painless migrations | using gh-ost and Ghost Adapter
In the beginning, there were some tables. Then came a few more tables, but the initial tables remained and they were growing.
Ramping up with Golang | or The Adventures of Learning New Things
Upgrading Kubernetes | From 1.11 to 1.18 in a month
How the Platform team became effective remote
Super fast signing of S3 URLs
Migrating our homegrown billing system to Stripe
Building a billing system from scratch is not rocket science. It’s kind of a luxury, actually.
Dynamic development environments with WeStage
From idea to app | In 3 days flat
Apple's SwiftUI | How Collect experienced integrating this new technology
How to build an engineering career framework | Everything we learned along the way
Giving back to the open-source community | How engineers at WeTransfer came together to support the open-source community
Scaling inclusive decisions with RFCs | How we use the Request for Comments (RFC) Process to build a better company culture
Like all innovation, writing an RFC is an act of vulnerability.
Migrating millions of users to Auth0 without downtime
Our main goal was for our users to sign in without noticing that a lot of things changed in the authentication flow. How was that going to be possible, when we had 3 products, with web and mobile apps?
Creating an environment for engineers to thrive | Why an engineering career framework is key for growth
How secure is WeTransfer? | Send your files with peace of mind
WeTransfer needs to be safe and secure. Simple. | Doing what it takes to solve a larger problem
Efficiently deleting one million things per hour | How investing in the deep understanding of our tools pays off
Ethical source at WeTransfer | Taking responsibility for the technology we bring into the world
Don't leave parts unknown | Meditations on ethical public API design
You have to be a romantic to invest yourself, your money, and your time in cheese