How do I update my billing information and payment method?

You can update your billing information and payment method anytime you like from within your account settings.

Click on your Workspace name > Account settings > Plan and payment. You can change every field, except for the billing country.

The address you enter in your account will be the address printed on your invoice.

If you have a valid VAT number, you can enter that information here too.

We validate all VAT numbers in the European Union's database, VIES.

If you're on a Teams plan, only the owner of the shared workspace has access to the Plan and Payment section. Only the owner can update the billing information or payment details associated with the shared account.

To ensure that your subscription runs without any interruption and keep all of your transfers online and active, we'll automatically charge the payment method that you've linked to your WeTransfer account.

How to update billing information and payment method via Workspace > Account Settings > Plan and Payment, including VAT validation.

How do I update my billing information and payment method? — WeTransfer

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See portals and reviews in action

Portals and reviews are client-friendly tools that keep everyone on the same page.

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Send and receive files from your custom WeTransfer page with a unique URL. You can also upload an image to the notification emails where recipients download your files—so you can impress clients from the moment you hit send.

Set a custom URL and give your download page a name

Create your page

Upload up to five rotating images or videos to your page

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Add an image to transfer emails (the ones with a download link)

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Send large files like a pro

You create together, so why not send files together? With WeTransfer Pro, your team can send files from a shared, branded WeTransfer page and manage file transfers in one place. WeTransfer is a simple, secure way to bring your team (and the files you share) together.

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Your files are secure with WeTransfer. Two-factor authentication and data encryption are always included—but with WeTransfer Pro, you get even more security. Control file access with password protection and custom link expiration.

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Set a (super secret) password so only you and your recipients can access your uploaded files

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Add an extra layer of security to your account by connecting an authenticator app

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Send any file format, just drop them into the file upload window

Upload 200 GB of files

Keep all your file transfers in one place (thanks, cloud storage)

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Simply upload your high-res videos, large raw images, or heavy design files. Then choose how to transfer your files, either by sending an email or creating a download link to share anywhere you want. Don’t worry about email file size limits, splitting up your files, or downloading new software again.

How do I update my billing information and payment method?

How to update

Billing address and VAT

Teams plan

Automatic renewals

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How do I update my billing information and payment method?

How to update

Billing address and VAT

Teams plan

Automatic renewals

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