How do I update my billing information and payment method?

You can update your billing information and payment method anytime you like from within your account settings.

Click on your Workspace name > Account settings > Plan and payment. You can change every field, except for the billing country.

The address you enter in your account will be the address printed on your invoice.

If you have a valid VAT number, you can enter that information here too.

We validate all VAT numbers in the European Union's database, VIES.

If you're on a Teams plan, the owner and any admins of the shared workspace have access to the Plan and Payment section. Both the owner and admins can update the billing information or payment details associated with the shared account.

To ensure that your subscription runs without any interruption and keep all of your transfers online and active, we'll automatically charge the payment method that you've linked to your WeTransfer account.

How to update billing information and payment method via Workspace > Account Settings > Plan and Payment, including VAT validation.

How do I update my billing information and payment method? — WeTransfer

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Help Center — WeTransfer

Contact your account manager for any questions. If you're not yet an Enterprise customer, click the button to submit an enquiry.

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The United States Edition

Send and receive files from your custom WeTransfer page with a unique URL. You can also upload an image to the notification emails where recipients download your files—so you can impress clients from the moment you hit send.

Set a custom URL and give your download page a name

Create your page

Upload up to five rotating images or videos to your page

Add a background

Add an image to transfer emails (the ones with a download link)

Customize transfer emails

Custom download pages and emails

Send large files like a pro

You create together, so why not send files together? With WeTransfer Pro, your team can send files from a shared, branded WeTransfer page and manage file transfers in one place. WeTransfer is a simple, secure way to bring your team (and the files you share) together.

Centralize your file transfers to access all your data from one shared space

1 TB of transfer storage per person

Track download links and manage file transfers as a team

Shared file transfer overview

Show off your teamwork with a branded page and download notification emails

Custom team branding

Team collaboration

Send large files,
together

The simplest way to send big files.

WeTransfer Pro

Be the first to try portals, a new way to organize your work and share files with clients for review. Get the feedback you need and keep it all in one place for a rock-solid workflow.

Exclusive access

Get a sneak peek

For simple file sharing

Free plan

For professionals and teams

With WeTransfer Pro, you can securely send any file up to 200 GB to anyone, even if they don’t have a WeTransfer account.

Sending files has never been easier.

“WeTransfer Pro gives us an <strong>immaculate client-facing window</strong> for our file transfers and neatly integrates our branding.”

“We trust WeTransfer Pro. It’s secure, and we love that we can showcase our branding when we send files.”

Your files are secure with WeTransfer. Two-factor authentication and data encryption are always included—but with WeTransfer Pro, you get even more security. Control file access with password protection and custom link expiration.

TLS and AES-256 encryption help us securely send and store your files

Data encryption

Set a (super secret) password so only you and your recipients can access your uploaded files

Password protection

Decide how long a file transfer is available for download

Custom file expiration dates

Add an extra layer of security to your account by connecting an authenticator app

Two-factor authentication

Extra security

Send large files securely

Send any file format, just drop them into the file upload window

Upload 200 GB of files

Keep all your file transfers in one place (thanks, cloud storage)

1 TB of transfer storage space

Simply upload your high-res videos, large raw images, or heavy design files. Then choose how to transfer your files, either by sending an email or creating a download link to share anywhere you want. Don’t worry about email file size limits, splitting up your files, or downloading new software again.

How do I update my billing information and payment method?

How to update

Billing address and VAT

Teams plan

Automatic renewals

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How do I update my billing information and payment method?

How to update

Billing address and VAT

Teams plan

Automatic renewals

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