What happens if I pause my subscription?

Pausing your subscription delays your next billing date by two weeks, without affecting your ability to use WeTransfer.

How to pause

1. Go to your Account Settings.
2. Open Plan and payment.
3. Click Manage plan.
4. In the section 'Would you like to take a break?', select Pause subscription.

Once confirmed, your subscription will be paused for two weeks.

What happens when you pause

• You won't be charged during the two-week pause, even if your renewal date falls within this period.
• You'll still have full access to your files and downloads.
• There will be no limits on transfers.
• Your subscription remains active during the pause, and you can continue using all features normally.

When the pause ends

• Your subscription will automatically resume.
• Your next payment date will be moved two weeks later than originally scheduled.
• Your subscription will continue as usual.

When your plan is marked as Paused, your subscription is still active. The pause does not cancel your plan — it simply moves your next payment date two weeks later.