How do I take a screenshot or record my screen?

When you request assistance from our Support Team, we'll sometimes ask you to send a screenshot or screen recording. Both are very helpful for understanding the problem you're facing.

Entire screen: press Windows key + Print Screen (PrtScn). Screenshots are saved in Pictures > Screenshots by default.

Partial or custom: use the Snipping Tool (Windows 10 and earlier) or Snip & Sketch (Windows 10 and 11).

Entire screen: Command + Shift + 3. Saved to your desktop with a date-based filename.

Specific window: Command + Shift + 4, then press Spacebar.

Press Windows key + G to open the Xbox Game Bar.

Click Record or press Windows key + Alt + R to start recording.

Recordings are saved in Videos > Captures by default.

Press Command + Shift + 5. You'll see options to record the entire screen or a selected portion.

Go to Settings > Control Center and add Screen Recording. Then open Control Center and tap the Screen Recording button (a dot inside a circle) to start and stop.

On Android, recording capabilities vary by device. If your device doesn't support native screen recording, consider third-party tools from the Google Play Store.

How to take screenshots and record your screen on Windows, Mac, Android, and iOS to share with WeTransfer Support.

How do I take a screenshot or record my screen? — WeTransfer

Troubleshooting

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How do I take a screenshot or record my screen?

Screenshots on Windows

Screenshots on Mac

Screen recording on Windows

Screen recording on Mac

Screen recording on iOS

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How do I take a screenshot or record my screen?

Screenshots on Windows

Screenshots on Mac

Screen recording on Windows

Screen recording on Mac

Screen recording on iOS

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