How do I delete my WeTransfer account?

Deleting your WeTransfer account is permanent and cannot be undone. Before proceeding, make sure you understand what will be removed.

What happens when you delete your account

Everything saved on WeTransfer and Collect will be permanently removed.

Any ongoing subscription will be canceled and will expire at the end of the current billing period — it cannot be recovered.

The deletion process can take up to 7 days. During this time, your account will be temporarily frozen. You'll receive an email confirmation once the deletion is complete.

Confirm by clicking Yes, delete my account.

Just looking to cancel your subscription? You can manage your subscription directly from your Payment and Plan settings without deleting your account.

How to permanently delete your WeTransfer account from your account settings, and what this means for your transfers, content, and subscription.

How do I delete my WeTransfer account? — WeTransfer

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Help Center — WeTransfer

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The United States Edition

Send and receive files from your custom WeTransfer page with a unique URL. You can also upload an image to the notification emails where recipients download your files—so you can impress clients from the moment you hit send.

Set a custom URL and give your download page a name

Create your page

Upload up to five rotating images or videos to your page

Add a background

Add an image to transfer emails (the ones with a download link)

Customize transfer emails

Custom download pages and emails

Send large files like a pro

You create together, so why not send files together? With WeTransfer Pro, your team can send files from a shared, branded WeTransfer page and manage file transfers in one place. WeTransfer is a simple, secure way to bring your team (and the files you share) together.

Centralize your file transfers to access all your data from one shared space

1 TB of transfer storage per person

Track download links and manage file transfers as a team

Shared file transfer overview

Show off your teamwork with a branded page and download notification emails

Custom team branding

Team collaboration

Send large files,
together

The simplest way to send big files.

WeTransfer Pro

Be the first to try portals, a new way to organize your work and share files with clients for review. Get the feedback you need and keep it all in one place for a rock-solid workflow.

Exclusive access

Get a sneak peek

For simple file sharing

Free plan

For professionals and teams

With WeTransfer Pro, you can securely send any file up to 200 GB to anyone, even if they don’t have a WeTransfer account.

Sending files has never been easier.

“WeTransfer Pro gives us an <strong>immaculate client-facing window</strong> for our file transfers and neatly integrates our branding.”

“We trust WeTransfer Pro. It’s secure, and we love that we can showcase our branding when we send files.”

Your files are secure with WeTransfer. Two-factor authentication and data encryption are always included—but with WeTransfer Pro, you get even more security. Control file access with password protection and custom link expiration.

TLS and AES-256 encryption help us securely send and store your files

Data encryption

Set a (super secret) password so only you and your recipients can access your uploaded files

Password protection

Decide how long a file transfer is available for download

Custom file expiration dates

Add an extra layer of security to your account by connecting an authenticator app

Two-factor authentication

Extra security

Send large files securely

Send any file format, just drop them into the file upload window

Upload 200 GB of files

Keep all your file transfers in one place (thanks, cloud storage)

1 TB of transfer storage space

Simply upload your high-res videos, large raw images, or heavy design files. Then choose how to transfer your files, either by sending an email or creating a download link to share anywhere you want. Don’t worry about email file size limits, splitting up your files, or downloading new software again.

How do I delete my WeTransfer account?

What happens when you delete your account

How to delete your account

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How do I delete my WeTransfer account?

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