How do I sign up and log in to my WeTransfer account?

In order to use WeTransfer, you need an active account. You can either create an account via our sign-up page, or you'll be prompted to create one when sending a transfer.

Overview

We have two methods you can use to sign up or log in to your account:

• Email
• Social sign-up — Google, Apple, or Slack. A social login lets you use your credentials from that particular platform; you'll be redirected to that platform to log in.

There are two ways you can create an account:

Sign up while sending a transfer

When uploading or requesting files via the transfer window, you'll be asked to verify yourself. A verification code will be sent to your email address which can be entered in the transfer window. This will create an account for you.

When creating an account through the transfer window, you'll no longer be required to create a password. Instead, when signing in a code will be sent to your email.

Due to the nature of signing up with your social credentials, if you choose the social sign-up option, you're unable to directly change your email address through your WeTransfer account.

When signing up using Sign in with Apple, you can choose whether to share your personal email address or use Apple's Hide My Email feature for additional privacy. If you select Hide My Email, Apple generates a unique, random email address for your account, typically ending in @privaterelay.appleid.com. This address is created specifically for that app or website and is linked to your Apple ID. The main reason for this is to ensure your personal email can remain private.

Sign up via the sign-up button

You can always sign up via our dedicated sign-up button at the top-right corner of the WeTransfer home page. Here you can choose the subscription you'd like and hit Continue to move on to enter your email or social login. As mentioned above, you can sign up via the method of your choice.

If you have two-factor authentication enabled on your account, you'll be asked to enter a code generated by your authenticator app.

You'll see a Log In button in the top right-hand corner of the WeTransfer homepage:

• If you registered with email and password — enter your email address and click on Continue with email. Then enter your password on the following screen. Note: you will not have a set password if you created an account upon sending a transfer after November 2024.
• If you registered with a social login (Google, Apple, Slack) — click on the Continue with Google button, for example.
• If you created an account without a password — you can log in by entering the verification code you'll be sent via your email.

Note: If you log in via Google, Apple, or Slack and the email address doesn't match the one currently registered to your WeTransfer account, you'll be creating a new account.

You can log out of your account at any time by heading again to the top right-hand corner of the page and clicking on your account name. A drop-down menu will appear and you can click on Log out.

On the WeTransfer mobile app

1. Open the WeTransfer app.
2. Click on Get started.
3. Select your preferred plan if you wish to subscribe, or tap Sign up Free to create a Free account. Tap Sign in if you already have an account.
4. Choose Continue to be redirected to your mobile browser.
5. You can create an account via your email or a social login as mentioned previously in this article.