Video files take time and effort to produce, and losing access to a transfer link is a real problem. WeTransfer Ultimate keeps expired transfers in a recoverable state, so your footage stays within reach from your Transfers panel — including video transfers sent before you ever upgraded to Ultimate.
Get your expired files back
Searching for a way to recover a video transfer that has already expired is a sign the files still matter, and WeTransfer Ultimate is built with exactly that situation in mind. When a video transfer expires, Ultimate subscribers can restore it directly from the Transfers panel without re-uploading a single file. What catches many people off guard is that the recovery window works retroactively: raw footage, final cuts, or client deliverables sent while you were on a Free or Starter plan may still be retrievable the moment you upgrade. WeTransfer sends video files in their original quality — no re-encoding, no resolution loss, no compression — so any recovered file comes back exactly as it was sent. Free and Starter transfers have no recovery path once they expire, which makes upgrading to Ultimate the only way to keep that door open.
Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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All your questions answered.
Yes, potentially. If you upgrade to WeTransfer Ultimate, the recovery window applies retroactively to transfers sent before you upgraded. That means raw footage or finished video files sent on a Free or Starter plan may still be retrievable once you move to Ultimate, provided the transfer falls within the recovery window.
The recovery window depends on the file size. Video files under 256 MB can be recovered for up to one year after expiry; video files over 256 MB can be recovered for up to 90 days after expiry. Once that window closes, the files are permanently removed from WeTransfer's servers and cannot be restored.
Go to the Transfers panel in your WeTransfer account, find the expired transfer, and if it is still within the recovery window you will see a Recover or Restore option next to it. The process takes a few clicks and does not require you to re-upload anything. Note that the Recoverable option needs to have been enabled on the original transfer — it is on by default for new Ultimate transfers.
Yes. WeTransfer never re-encodes or compresses video files, so footage recovered from an expired transfer is identical to what was originally sent — including 4K video. Quality loss is not part of the process at any stage, from upload through to recovery.
Ultimate subscribers can set a custom expiry on any transfer or choose to keep it active indefinitely, so the download link stays live for as long as you need. Free and Starter transfers expire within 3 days and cannot be extended, making Ultimate the practical option for sharing video files that need to stay accessible long term.