A video link going dark is not the same as losing the footage. WeTransfer keeps recoverable transfers in a restorable state after expiry, so raw clips, edited cuts, and finished films can come back without anyone needing to re-upload a single file.
Get your expired files back
Video files take real time and effort to produce, which makes an expired transfer link feel like more than a minor inconvenience. When a transfer is marked recoverable, the link going quiet does not trigger an immediate wipe from WeTransfer's servers — there is a window during which the footage may still be waiting. WeTransfer Ultimate subscribers can bring expired video transfers back from their Transfers panel, and this applies retroactively to footage sent before upgrading, including transfers originally made on a Free or Starter plan. Someone on the receiving end who still has the expired link can also trigger a restore directly from the expired download page, as long as they are logged in with an eligible plan. Free and Starter accounts cannot self-restore, but the files are not necessarily gone at the moment the link stops working, and upgrading to Ultimate during the retention window may still save them.
Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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All your questions answered.
Not necessarily. When a transfer is set to recoverable (the default for most transfers), the link expiring does not always mean WeTransfer has permanently deleted the files from its servers. There is a retention window during which the footage may still be restorable. Free and Starter accounts cannot self-restore, but upgrading to Ultimate within that window may let you bring those video files back from your Transfers panel without re-uploading anything.
Once you are on Ultimate, go to your Transfers panel, find the expired transfer, and look for the restore option. WeTransfer brings the transfer back, making the download link active again for recipients, with your video files intact exactly as they were sent. No re-encoding, no quality loss — the footage comes back in its original state.
Yes, in some cases. Someone who still has the expired download link can trigger a recovery directly from the expired download page when they are logged in with an eligible plan, such as Ultimate. This extends the download window again without anyone needing to re-upload the footage, which is useful when the original sender is not available to act.
It can. Recovery on Ultimate works retroactively, so video transfers you sent while on a Free or Starter plan may already be restorable the moment your plan changes. Whether a specific transfer is still recoverable depends on its size and how long ago it expired, but upgrading sooner rather than later gives you the best chance of getting those clips back.
Yes, with WeTransfer Ultimate you can set a custom expiry on each transfer or choose to keep it active indefinitely, so recipients can download your footage whenever they need it. You can adjust the expiry on a transfer you have already sent from the Transfers panel without sending everything again.