Bring back a transfer that's already expired
An expired download link doesn't always mean the files are gone for good. WeTransfer Ultimate keeps expired transfers in a recoverable state, so you can restore them directly from your account — no re-uploading, no chasing down the original sender.
Get your expired files back
If you've ever lost access to a transfer right when you needed it most, you already know how much it matters to have a recovery option. On Free and Starter plans, expiry is final: once a transfer goes, the files are permanently removed from WeTransfer's servers. Ultimate works differently, holding expired transfers in a recoverable state so you can bring them back from your Transfers panel whenever you need them. One thing that surprises most people: that recovery capability reaches backwards, meaning transfers you sent before ever upgrading to Ultimate may already be waiting to be restored. The Recoverable option is switched on by default for every new transfer you send on Ultimate, so protection kicks in without any extra setup.
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Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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FAQs
All your questions answered.
Yes, and this is one of the more useful aspects of Ultimate. The recovery window applies retroactively, so transfers you sent while on a Free or Starter plan may still be restorable the moment you upgrade. Whether those specific transfers are recoverable depends on how long ago they expired and their file sizes, but you don't need to have been on Ultimate when you sent them.
On Ultimate, Teams, and Enterprise plans, the recovery window is up to one year for files under 256 MB, and up to 90 days for files over 256 MB. Once that window closes, the files are permanently deleted from WeTransfer's servers and cannot be restored. Free and Starter transfers have no recovery window at all — expiry is permanent on those plans.
Head to your Transfers panel and find the expired transfer in the list. If recovery is still available, you'll see a Recover or Restore option next to it. The files come back exactly as they were sent, with no loss in quality or file structure, and the download link becomes active again.
They do. WeTransfer never compresses, re-encodes, or alters files at any point, whether during the original transfer or when you recover it later. A recovered design file, raw image, or video comes back byte-for-byte as it was uploaded, at the same resolution and in the same format.
On Ultimate and above, yes. You can set a custom expiry duration for any transfer, or choose to keep it active indefinitely so the download link never expires unless you delete it. Free and Starter transfers are capped at 3 days and cannot be extended beyond that limit.