Recover your expired photo or video transfer
An expired download link is not the same as lost files. WeTransfer holds recoverable transfers in a restorable state after the link stops working, and WeTransfer Ultimate gives both the sender and the recipient a concrete way back to those files.
Get your expired files back
Photographers and videographers know the specific dread of clicking an old transfer link and landing on an expiry page, especially when the raw files, final exports, or client deliverables on the other side are not easily recreated. On WeTransfer, link expiry and permanent file removal are two separate things: when a recoverable transfer expires, the download link goes dark but the underlying files can stay on WeTransfer's servers for an extended period afterward. Senders on WeTransfer Ultimate can restore expired transfers straight from their Transfers panel, and that includes transfers that were originally sent from a Free or Starter account, as long as the retention window has not closed. If you were the recipient and still have the original expired link, you may also be able to trigger a restore from the expired download page when you are signed in with an eligible plan. Free and Starter users cannot self-restore, but an expired link alone is not confirmation that the files have already been permanently removed.
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Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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Everything you need
Give people simple tools, and they'll do extraordinary things. Ultra-fast file transfers, built-in customization, easier team collaboration. That's the magic of WeTransfer.
Move your ideas forward
Share content with a unique link, give anyone a free pass to send you 200 GB files, and stay in control of transfers — even after you hit send.
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From password protection to file encryption, WeTransfer has all the built-in security features you need to safeguard your work.
FAQs
All your questions answered.
Not necessarily. On WeTransfer, link expiry and permanent deletion are distinct events. When a recoverable transfer expires, the download link stops working for recipients, but the underlying files can remain on WeTransfer's servers for an extended window afterward, roughly 90 days for transfers over 256 MB and up to one year for smaller ones. An expired link means your client cannot download right now, not that the files have already been wiped.
If you are on WeTransfer Ultimate, go to your Transfers panel, find the expired transfer, and use the Recover or Restore option if it appears. That recovery path is available even for transfers you originally sent while on a Free or Starter account, provided the retention window is still open. Free and Starter accounts cannot self-restore through the panel, but upgrading to Ultimate in time may still make those files recoverable before the window closes.
Possibly, yes. If you still have the original expired link, opening it may present a restore option directly from the expired download page, provided you are signed in with a WeTransfer plan that includes recovery, such as Ultimate. This means you do not always need to go back to the sender and ask for a re-upload of potentially large video files or full-resolution photo sets.
WeTransfer handles any file type without compression or re-encoding, so RAW formats like ARW, NEF, CR2, DNG, and RAF travel at their original quality, as do ProRes or H.264 video files, 4K exports, and large project archives like ZIP or folder structures. If one of those transfers expires while it is still in its recovery window, the same restore options apply regardless of file type.
WeTransfer Ultimate lets you set a custom expiry on any transfer or keep it active indefinitely, so a deliverable stays accessible for as long as a shoot, licensing deal, or client relationship requires. Transfers are also marked recoverable by default unless you turn that off, which means even if you forget to adjust the expiry date, there is a fallback window to restore access. For ongoing client work, that combination of custom expiry and built-in recoverability covers the most common scenarios where a link goes dead at the wrong time.