Recover expired photo and video transfers
A transfer expiring does not have to mean your raw files, edited sequences, or client deliverables are gone. WeTransfer Ultimate keeps expired transfers recoverable from your Transfers panel, and that includes work you sent before you ever had an Ultimate account.
Get your expired files back
Photographers and videographers put serious effort into packaging transfers, and losing access to a shoot folder or a final cut after a link expires is a painful problem to solve. WeTransfer Ultimate gives you a direct recovery path, letting you restore an expired transfer from your own account without tracking down the original sender or asking a client to dig through their inbox. The recovery even reaches back to transfers you sent on a Free or Starter account, so upgrading to Ultimate may restore work you assumed was permanently gone. Every file returns exactly as it was packaged, preserving original image resolution, color profiles, RAW metadata, and video quality without any re-encoding. Free and Starter accounts have no recovery option once a transfer expires, making Ultimate the only plan that keeps a way back open.
What makes WeTransfer different
Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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Everything you need
Give people simple tools, and they'll do extraordinary things. Ultra-fast file transfers, built-in customization, easier team collaboration. That's the magic of WeTransfer.
Move your ideas forward
Share content with a unique link, give anyone a free pass to send you 200 GB files, and stay in control of transfers — even after you hit send.
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From password protection to file encryption, WeTransfer has all the built-in security features you need to safeguard your work.
FAQs
All your questions answered.
Log into your WeTransfer account, go to your Transfers panel, and find the expired transfer. If recovery is available, you will see a Recover or Restore option next to it. Clicking that restores the transfer so you and your recipients can access the files again, with no re-uploading needed.
Yes, in many cases. WeTransfer Ultimate's recovery is retroactive, meaning transfers you sent while on a Free or Starter account may already be waiting to restore the moment you upgrade. The recovery window depends on file size: transfers containing files under 256 MB can be recovered for up to one year after expiry, while files over 256 MB have a 90-day window.
For files under 256 MB, the recovery window is up to one year after the transfer expires. For files over 256 MB, such as large video exports or high-resolution RAW bundles, the window is up to 90 days. After those periods, files are permanently deleted and cannot be restored by anyone.
Yes. WeTransfer does not alter, compress, or re-encode your files at any stage, and recovery is no different. RAW files, ProRes or H.264 exports, color-graded sequences, and any embedded metadata all return exactly as you packaged them, with your original folder structure intact.
On Ultimate, the Recoverable option is enabled by default on new transfers, so in most cases you are already covered. It is worth confirming that option is turned on before hitting send, particularly for large client deliveries or archive transfers you may need to revisit months down the line. Free and Starter users do not have access to recovery at all, regardless of that setting.