Recover expired medical file transfers
In healthcare, the files you share — patient imaging, lab results, clinical documentation, referral packages — need to stay accessible long after a transfer link goes quiet. WeTransfer Ultimate lets you restore expired transfers from your Transfers panel, and that recovery works retroactively, including transfers sent before you had an Ultimate account.
Get your expired files back
When a transfer link expires and a colleague needs the discharge summary or a specialist is waiting on imaging files, tracking down the original sender is time you do not have. WeTransfer Ultimate gives healthcare professionals a direct way to recover expired transfers from within their own account, without asking anyone to re-upload or dig through local backups. Recovery reaches back to transfers sent on a Free or Starter account, so upgrading to Ultimate may immediately unlock files you assumed were permanently gone. Every file returns exactly as it was packaged, preserving folder structure, file names, and the original quality of whatever you sent, whether that is a DICOM folder, a PDF referral bundle, or a ZIP of clinical trial documents. Free and Starter accounts cannot recover transfers once they have expired, so Ultimate is the only plan that keeps that option open.
What makes WeTransfer different
Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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Everything you need
Give people simple tools, and they'll do extraordinary things. Ultra-fast file transfers, built-in customization, easier team collaboration. That's the magic of WeTransfer.
Move your ideas forward
Share content with a unique link, give anyone a free pass to send you 200 GB files, and stay in control of transfers — even after you hit send.
Collaboration tools for teams of all sizes
With tools designed to enhance collaboration, get everyone in your team talking and moving as one, without disrupting their workflow.
Share with confidence and security
From password protection to file encryption, WeTransfer has all the built-in security features you need to safeguard your work.
FAQs
All your questions answered.
Log into your WeTransfer account, go to your Transfers panel, and find the expired transfer. If recovery is available, you will see a Recover or Restore option next to it. This is available on Ultimate, Teams, and Enterprise plans — Free and Starter accounts have no recovery path once a transfer expires.
Yes, recovery on Ultimate is retroactive. Transfers you sent while on a Free or Starter account may already be waiting to restore the moment you upgrade, as long as they fall within the recovery window. Files under 256 MB can be recovered for up to one year after expiry, and files over 256 MB for up to 90 days after expiry.
The recovery window depends on file size. Transfers containing files under 256 MB — such as PDFs, referral letters, or smaller imaging exports — can be recovered for up to one year after expiry. Files over 256 MB, such as large DICOM archives or video recordings, have a 90-day recovery window. After those periods, files are permanently deleted and cannot be restored.
Yes. WeTransfer does not alter, compress, or re-encode files at any point, and recovery is no different. A recovered transfer returns with the original folder structure, file names, and full fidelity intact — whether that is a set of DICOM images, an encrypted PDF bundle, or a multi-folder clinical package.
WeTransfer encrypts files in transit using TLS and at rest using AES-256, stores data on AWS infrastructure in EU data centers, and is ISO 27001 certified and GDPR-compliant. Ultimate and above plans include automatic malware scanning on every transfer. Data Processing Agreements are available for business plan customers, which is relevant for healthcare organizations with compliance requirements around personal data handling.