Recover expired transfers for your organisation
Government teams and NGOs handle documents that cannot simply be re-requested — grant submissions, policy drafts, inter-agency reports, and programme records. WeTransfer Ultimate lets you restore expired transfers straight from your Transfers panel, and that recovery extends to files sent before you ever had an Ultimate account.
Get your expired files back
When a transfer link goes dark and the original sender has moved on, or the deadline for producing a document has already passed, finding a recovery path matters. WeTransfer Ultimate keeps expired transfers in a restorable state from your account, so public sector teams and non-profits can pull files back without chasing down contributors or rebuilding submissions from scattered backups. Upgrading to Ultimate can unlock transfers you sent while on a Free or Starter account, meaning files you thought were permanently gone may already be waiting in your panel. Every recovered transfer comes back exactly as it was packaged — folder structure, file names, and original quality all preserved, whether that is a ZIP of grant evidence, a set of policy PDFs, or a folder of field reports. Free and Starter accounts offer no recovery path once a transfer has expired, so Ultimate is the only plan that keeps that option available for your organisation.
What makes WeTransfer different
Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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Everything you need
Give people simple tools, and they'll do extraordinary things. Ultra-fast file transfers, built-in customization, easier team collaboration. That's the magic of WeTransfer.
Move your ideas forward
Share content with a unique link, give anyone a free pass to send you 200 GB files, and stay in control of transfers — even after you hit send.
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With tools designed to enhance collaboration, get everyone in your team talking and moving as one, without disrupting their workflow.
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From password protection to file encryption, WeTransfer has all the built-in security features you need to safeguard your work.
FAQs
All your questions answered.
Log in to your WeTransfer account, go to the Transfers panel, and find the expired transfer. If recovery is available, a Recover or Restore option will appear next to it. Recovery is available to Ultimate, Teams, and Enterprise subscribers — Free and Starter accounts have no recovery option once a transfer expires.
Yes. The recovery path in Ultimate is retroactive, so transfers you sent while on a Free or Starter account may already be recoverable from the moment you upgrade. Files under 256 MB can be recovered for up to one year after expiry, and files over 256 MB for up to 90 days after expiry, provided the Recoverable option was enabled when the transfer was created.
WeTransfer encrypts files in transit using TLS and at rest using AES-256, stores data on AWS servers in Ireland, and is ISO 27001 certified and fully GDPR-compliant. Data Processing Agreements are available for business plan customers, which is useful for public sector bodies and non-profits with formal data governance requirements. WeTransfer does not view, sell, or share your files, and files are never used to train AI models.
Yes. Recovered transfers are restored exactly as they were packaged, with folder structure, file names, and file quality all unchanged. Whether you sent a multi-folder bundle of field reports, a signed agreement, or a compressed archive of programme evidence, the files return in the same state they were uploaded.
The Recoverable option is enabled by default when creating a new transfer on WeTransfer, so in most cases no extra steps are needed. It is worth confirming this is still active in the transfer settings before sending important documents, particularly for large multi-file packages. Upgrading to Ultimate before transfers expire gives your organisation the broadest possible recovery window.