Recover expired design file transfers
Losing access to a transfer full of source files, mockups, or client-ready assets is a serious setback. WeTransfer Ultimate keeps expired transfers in a recoverable state, so your design work stays within reach from your Transfers panel — including transfers you sent back when you were on a Free or Starter plan.
Get your expired files back
When a design transfer expires, the recovery options available to you depend on the plan behind it. Ultimate subscribers can restore expired transfers directly from the Transfers panel, which means layered PSDs, vector files, CAD drawings, and packaged design folders come back without any re-uploading. The recovery capability is retroactive, so design work you sent before upgrading to Ultimate may already be restorable the moment your plan changes. Every file returns exactly as it left your machine: no compression, no resampling, no quality loss on anything from raw design exports to high-resolution print assets. On Free and Starter plans, expiry is permanent once it happens, and there is no way to restore those files from WeTransfer's servers.
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Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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FAQs
All your questions answered.
Yes. The recovery feature in WeTransfer Ultimate works retroactively, which means design transfers you sent while on a Free or Starter plan may still be restorable after you upgrade. Head to your Transfers panel, find the expired transfer, and if recovery is available you will see a restore option next to it. Whether those files are recoverable depends on how long ago the transfer expired and the file sizes involved, so upgrading sooner gives you the best chance.
For design files under 256 MB, WeTransfer Ultimate keeps the transfer in a recoverable state for up to one year after expiry. For files larger than 256 MB, the recovery window is up to 90 days after expiry. This applies to both transfers you sent after upgrading and to older transfers that expired while you were on a lower plan, so large production files like high-resolution print exports or packaged design assets have a shorter window than lighter files.
Yes. WeTransfer never compresses or re-encodes your files at any point, and recovery is no exception. Whether you are restoring a layered Illustrator file, a packaged InDesign document, a Figma export, or a folder of CAD assets, everything comes back in its original format and at its original quality. The Recoverable option is enabled by default on every new transfer you send on Ultimate, so your files are protected from the moment you hit send.
Log in to your WeTransfer account and open the Transfers panel. Find the expired transfer in your Sent list, click into it, and if the transfer is within its recovery window you will see an option to recover or restore it. The process does not require you to re-upload anything: WeTransfer retrieves the files from its servers and makes the transfer active again. You can then share the link, update the expiry date, or adjust any other settings from the same panel.
On WeTransfer Ultimate, you can set a transfer to never expire, which means the download link stays active until you choose to delete it. This is useful for ongoing client projects, shared asset libraries, or design deliverables that need to stay accessible long after the initial handoff. Free and Starter transfers are capped at a three-day expiry with no option to extend, making them less suited to design workflows that involve multiple rounds of review or delayed downloads.