See exactly who's opened your retail documents
When you share lookbooks, planograms, buyer proposals, or supplier contracts with retail partners, you need more than a sent receipt. WeTransfer shows you which recipients have previewed your documents in the browser and which have downloaded them, so every follow-up is based on what actually happened.
Keep count of who views your transfer
Retail teams send documents constantly, from seasonal catalogues and range proposals to wholesale pricing sheets and compliance forms, and knowing whether those files reached the right people changes how you sell and negotiate. WeTransfer's Transfers panel gives you a clear view of preview activity and download events for every document you send, separating a quick browser glance from a full save to device. Enabling download tracking ties each access event to a verified email address and a precise timestamp, so your buying team, account managers, or field reps have a named record before they pick up the phone. For sensitive retail documents like margin guides, confidential trade terms, or exclusive partnership decks, you can restrict access to a specific list of email addresses so the file only opens for the contacts you intended. Documents arrive exactly as formatted, with no changes to layout, fonts, or embedded imagery.
What makes WeTransfer different
Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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Everything you need
Give people simple tools, and they'll do extraordinary things. Ultra-fast file transfers, built-in customization, easier team collaboration. That's the magic of WeTransfer.
Move your ideas forward
Share content with a unique link, give anyone a free pass to send you 200 GB files, and stay in control of transfers — even after you hit send.
Collaboration tools for teams of all sizes
With tools designed to enhance collaboration, get everyone in your team talking and moving as one, without disrupting their workflow.
Share with confidence and security
From password protection to file encryption, WeTransfer has all the built-in security features you need to safeguard your work.
FAQs
All your questions answered.
Yes. WeTransfer distinguishes between in-browser previews and full downloads in your Transfers panel, so you can see whether a buyer browsed your catalogue without downloading it or saved it locally. When you enable download tracking on a transfer, each download event is linked to a verified email address and a timestamp, giving you a concrete signal before you follow up. Preview activity is logged separately, so you always know the level of engagement.
Before clicking Transfer, open the transfer settings panel and enable download tracking. From that point, every access event on your document is recorded with the recipient's verified email address and the exact date and time of their download. You can review this activity at any time from your Transfers panel by opening the transfer details. No extra setup is needed on the recipient's side.
Yes. When setting up your transfer, you can enable restricted access and specify a list of email addresses. Anyone who opens the link must verify their email address, and access is only granted if they match your list. This is useful for documents that should stay within a specific buyer group, retail chain, or supplier relationship, keeping confidential pricing or terms away from unintended recipients.
When download tracking is enabled, each download event is tied to the individual email address of the person who accessed the file, so you can see exactly which contacts at a retail account engaged with your document and when. For email transfers, a checkmark appears next to each recipient's address in your Transfers panel once they download, and hovering shows the precise time. This makes it straightforward to see who on a buying team has reviewed your material before a meeting.
No. Recipients can preview and download documents without creating an account or installing anything. They open the link in any browser and can view supported document types, including PDFs and Office files, directly in the browser before choosing to download. This removes any barrier for retail contacts receiving proposals, compliance forms, or supplier briefs, regardless of whether they have heard of WeTransfer before.