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See exactly who viewed your photo and video transfers

When you send client work through WeTransfer, every transfer comes with a built-in preview count from the start. For a deeper look, enabling access control surfaces a per-recipient record of who opened your photos or footage and when, so you always know where things stand before you pick up the phone.

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Keep count of who views your transfer

Photographers and videographers often need to know more than whether a file was delivered. WeTransfer records preview activity on every transfer automatically, so you can see engagement at a glance without touching any settings. When a raw count is not specific enough, switching a transfer to tracked or restricted access mode gives you a named, timestamped log of each recipient who opened your work. That kind of visibility is useful whether you are checking in on a client gallery, a wedding delivery, or a commercial shoot package. If you also need to know who saved a copy, download tracking is available separately and works alongside view tracking.

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Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.

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FAQs

All your questions answered.


Every transfer in your account shows a preview count by default, no setup needed. To see a breakdown by recipient, open the transfer and enable access control in tracked or restricted mode. WeTransfer will then log each person who previewed your files, along with the time they opened it.


You need to enable access control before you send the transfer. Once you set it to tracked or restricted mode, WeTransfer starts recording individual preview activity. If you send a transfer without it, you will only see the total preview count, not a breakdown by recipient.


WeTransfer does not send an email notification when someone previews a transfer. Instead, the preview log lives in your transfer list, where you can check it whenever you like. This keeps things clean rather than filling your inbox after every view.


Yes. Recipients can open images, video, and PDFs directly in the browser before deciding what to download. Previews display at a slightly reduced resolution, so the originals stay intact. Supported formats include JPEG, PNG, TIFF, HEIC, PSD, RAW files like ARW and CR3, MP4, and MOV files up to 300 MB.


View tracking tells you a transfer was opened and previewed; download tracking tells you a file was actually saved. For photographers and videographers, the two together give you a complete picture: you can tell whether a client browsed your gallery without pulling any files. Download tracking must be switched on explicitly, while the basic preview count is always visible.


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