Know who watched your hospitality video content
When you share property tours, event showreels, or brand videos with clients and partners, it helps to know who actually watched. WeTransfer logs preview activity and download events on every transfer, so you can see exactly who engaged with your video content and when.
Keep count of who views your transfer
Hospitality teams share video content constantly, from venue walkthroughs to catering proposals, and following up blind wastes time on both sides. WeTransfer's Transfers panel separates in-browser previews from full downloads, so you can tell whether a client watched your showreel in the browser or saved it to their device. When you enable download tracking, every access event is tied to a verified email address and a precise timestamp, giving you a concrete record to act on before a meeting or deadline. For videos intended only for a specific client, event planner, or procurement team, you can restrict access to a named list of email addresses, keeping the content away from anyone outside that group. Videos are delivered in their original resolution with no re-encoding, so a 4K walkthrough or cinematic brand film arrives exactly as you filmed it.
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Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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Everything you need
Give people simple tools, and they'll do extraordinary things. Ultra-fast file transfers, built-in customization, easier team collaboration. That's the magic of WeTransfer.
Move your ideas forward
Share content with a unique link, give anyone a free pass to send you 200 GB files, and stay in control of transfers — even after you hit send.
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With tools designed to enhance collaboration, get everyone in your team talking and moving as one, without disrupting their workflow.
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From password protection to file encryption, WeTransfer has all the built-in security features you need to safeguard your work.
FAQs
All your questions answered.
Yes. WeTransfer tracks preview activity and download events separately, so you can see in your Transfers panel whether a client watched your video in the browser, downloaded it to their device, or did both. Each event is logged with a timestamp and the recipient's verified email address, giving you a clear picture of engagement before you follow up.
When you set up a transfer, enable download tracking in the transfer options panel before clicking Send. From that point, every time a recipient accesses your video, you receive a notification and the activity appears in the transfer's detail view in your Transfers panel. The recipient just needs to verify their email address to open the link, and you get a named record automatically.
Yes. The restricted access option lets you specify a list of email addresses before you send. Anyone who opens the link must verify their email against that list, and access is denied if the address doesn't match. This is useful when sharing exclusive venue packages or confidential event proposals that shouldn't circulate beyond the intended contact.
For email transfers, you see a per-recipient status in your Transfers panel, including a checkmark and timestamp for each person who downloads. With download tracking enabled, you get a detailed notification for each access event tied to an individual email address, so you know exactly who among your guests, partners, or client contacts has actually engaged with the video.
No. WeTransfer sends files in their original quality with no re-encoding, compression, or resolution loss, so a 4K property tour or a high-bitrate event film arrives exactly as you exported it. Recipients can also preview videos directly in the browser before downloading, which means they can check the content without pulling the full file to their device.