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Know who's read your hotel proposals and menus

In hospitality, timing is everything. Whether you're circulating a banquet proposal, a seasonal menu, or a venue contract, WeTransfer shows you which recipients have opened your PDFs and which have downloaded them, so you can follow up with confidence instead of guessing.

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Sending a PDF to a prospective client or catering partner is only the beginning. WeTransfer lets you see, from your Transfers panel, whether each recipient has previewed your document in the browser or saved it to their device, giving you a concrete signal to act on before your next conversation. When you enable download tracking, every access event is tied to a verified email address and a timestamp, so your front-of-house team or sales manager has a named record for each proposal or contract they send. For documents that should stay within a specific group, such as a pricing guide shared only with event bookers or a confidential partnership agreement, you can restrict access to a defined list of email addresses so the file never reaches the wrong hands. Your PDFs arrive exactly as you prepared them, with no changes to layout, fonts, or embedded imagery.

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FAQs

All your questions answered.


Yes. WeTransfer records preview activity and downloads as separate events in your Transfers panel, so you can see whether a recipient opened your banquet proposal or venue contract in the browser without saving it, or pulled it down to their device. That distinction is useful when deciding whether to send a reminder or move a conversation forward.


Before you send, turn on download tracking in the transfer settings panel. Once enabled, every time a recipient accesses your PDF, WeTransfer logs the event against their verified email address along with a timestamp. You can review the full activity in the transfer details view without needing to follow up manually.


Yes. The restricted access option lets you specify a list of email addresses that are permitted to open a transfer. Anyone who clicks the link and isn't on that list is blocked from viewing or downloading the file, making it suitable for sensitive hospitality documents like exclusive pricing tiers, franchise agreements, or internal operational guides.


When download tracking is enabled, each access event is logged individually against the email address that opened the transfer, so you can see at a glance which contacts at a venue or agency have engaged with your document and which have not. For email transfers, a checkmark appears next to each recipient's address once they download, with the exact date and time available on hover.


No. Recipients can open the transfer link, preview your PDF in the browser, and download it without creating an account or installing anything. The previewer works directly in the browser, so clients on the go, whether at a property or on site for an event, can access your documents immediately without any extra steps.


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