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See who's opened your shared healthcare documents

In healthcare, knowing whether a document has actually been reviewed is not a detail, it is a workflow requirement. WeTransfer tells you when a recipient has previewed or downloaded a document and ties every access event to a verified email address, so you always know what has been seen and by whom before taking the next step.

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Healthcare teams routinely share time-sensitive documents, from intake forms and referral packets to clinical summaries and compliance materials, where knowing who has actually reviewed a file shapes what happens next. WeTransfer lets you enable download tracking on any document transfer, requiring recipients to verify their email before access is granted and producing a named, timestamped record in your Transfers panel. Preview activity registers as its own signal, separate from a full download, so you get visibility even when someone reads through a document without saving it. For documents intended only for specific recipients, the Restricted downloads option limits access to a defined list of email addresses, automatically blocking anyone not on it. Files arrive exactly as you sent them, with no modification or quality loss at any point.

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FAQs

All your questions answered.


Yes. When you enable Tracked downloads on a transfer, WeTransfer requires the recipient to verify their email address before accessing the files. That email verification creates a named, timestamped record in your Transfers panel whether the person downloads the document or simply previews it in the browser, so preview-only activity is visible to you as its own engagement event.


Use the Restricted downloads option when setting up your transfer. You specify a list of email addresses, and only people on that list can open the transfer after verifying their identity. Anyone who opens the link but is not on the list is blocked, which is particularly useful when sending referral documents, test results, or compliance materials to a defined recipient.


Recipients can view PDFs, Word documents, spreadsheets, and several other document formats directly in the browser before deciding whether to download. That preview activity registers separately from a full download in your Transfers panel, giving you a fuller picture of engagement, which matters when you need to know whether a clinical guideline or policy document has actually been read.


WeTransfer encrypts files in transit using TLS and at rest using AES-256, stores data on EU-based servers, and is ISO 27001 certified and GDPR-compliant. Data Processing Agreements are available for business plans, which can support compliance documentation requirements. WeTransfer does not view, sell, or use your files for any purpose, and files are never used to train AI models.


When you send a transfer by email to multiple recipients, each recipient's download or preview activity is tracked individually. With Tracked downloads enabled, the Activity log for that transfer shows you which email addresses have accessed the document and when, so you can tell at a glance whether each person on a care team or administrative list has actually reviewed the file.


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