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See exactly when your videos get downloaded

Every video transfer you send through WeTransfer comes with built-in download tracking. From your Transfers panel you can see whether your video has been picked up, and for email deliveries, each recipient has their own status so you always know where things stand.

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Video deliveries often come with real stakes: a client waiting on a cut, a collaborator who needs footage by end of day, a proposal reel that needs to land before a decision gets made. WeTransfer records the download status of every transfer you send, so you can stop guessing and follow up with confidence. For email transfers, each recipient's status updates the moment they download, complete with the exact time it happened. If you want a more hands-on layer of visibility, you can enable Access Control before sending: anyone who opens your video link verifies their email first, and you receive a notification each time a download takes place. For deliveries where access needs to be airtight, Restricted downloads lets you limit your video transfer to a named list of email addresses, so only the right people can get to your footage.

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Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.

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FAQs

All your questions answered.


Yes, for email transfers. Each recipient has their own status indicator in your Transfers panel, and once they download, the exact date and time is recorded. If you sent your video via a shareable link rather than email, you can enable Access Control so that anyone who opens the link must verify their email address before downloading, giving you the same per-person visibility.


Basic download status is available for all transfers by default. You can see whether a transfer has been downloaded directly from your Transfers panel without enabling anything extra. For detailed, per-download notifications with timestamps and email verification, you need to turn on Access Control in the transfer settings before sending.


Yes. Restricted downloads lets you specify a list of email addresses before sending, and only people on that list can access your video once they verify their identity. It's a practical choice for sensitive footage, client deliverables, or anything where you need to be certain the files don't travel further than intended.


No. WeTransfer sends files in their original quality with no re-encoding or resolution loss, including 4K video. The file your recipient downloads is byte-for-byte the same as the one you uploaded. When multiple files are bundled into a zip, the compression is lossless, so nothing is altered.


Yes. Recipients can watch MP4 and MOV files directly in the browser before deciding to download, with no account required. They can also comment on the video and mark it as a favorite from the preview view, which makes it easy to collect feedback on a cut without asking anyone to download anything first.


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