Home/Resources/Shared file download tracking/Know when your property files get picked up
Home//Know when your property files get picked up

Know when your property files get picked up

Sending listing photos, contracts, or disclosure packets to buyers and agents means you need more than a hunch that they arrived. WeTransfer shows the download status of every transfer from your account, so you can follow up with confidence and keep deals moving.

Drag & drop to start transferring

or click to browse

Tap to start transferring

Send your first transfer

Keep tabs on your transfer's downloaders

Real estate deals run on timing, and knowing whether a buyer has opened their pre-approval documents or a client has reviewed the listing agreement can make the difference between a smooth close and a missed deadline. WeTransfer records download activity on every transfer you send, updating your account the moment someone collects the files. For email transfers sent to multiple parties, each recipient gets their own individual status, so you can see exactly which agent, buyer, or title contact still needs a nudge without sending a group message. When you need a verifiable record of who accessed the files, enabling Access Control prompts every downloader to verify their email address before downloading, and you receive a notification each time your transfer is opened. For confidential materials such as financial disclosures or signed agreements, Restricted downloads ties the transfer to a named list of approved addresses so sensitive documents reach only the intended parties.

What makes WeTransfer different

Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.

30M

30M+ Transfers sent every month

4.8

4.8 App Store / Play Store average rating

12M

12M+ Monthly active users

43k

43K+ Enterprises using WeTransfer daily

Everything you need

Give people simple tools, and they'll do extraordinary things. Ultra-fast file transfers, built-in customization, easier team collaboration. That's the magic of WeTransfer.

File sharing

Move your ideas forward

Share content with a unique link, give anyone a free pass to send you 200 GB files, and stay in control of transfers — even after you hit send.

Collaboration

Collaboration tools for teams of all sizes

With tools designed to enhance collaboration, get everyone in your team talking and moving as one, without disrupting their workflow.

Security

Share with confidence and security

From password protection to file encryption, WeTransfer has all the built-in security features you need to safeguard your work.

FAQs

All your questions answered.


Open your Transfers panel in your WeTransfer account and click on the transfer you sent. For email transfers, you will see a status next to each recipient's address showing whether they have downloaded the files, along with the exact date and time. This makes it easy to confirm delivery before a deadline or decide who needs a follow-up call.


Basic download tracking is available on all plans and works without any extra setup for email transfers. To get a detailed notification each time someone accesses your files, enable the Tracked downloads option in Access Control before you send. This prompts every downloader to verify their email address first, and you receive a notification each time the transfer is opened.


Yes. When you send a transfer by email to multiple recipients, each person gets their own individual download status in your Transfers panel. This is useful for transactions where a buyer, their agent, and a title officer all need to receive the same documents, because you can see at a glance who has collected their copy and who has not.


Before sending, enable Restricted downloads in the Access Control settings. You enter the email addresses of the people who are allowed to download, and anyone not on that list is blocked even if they have the link. This is useful for financial disclosures, signed offers, or any materials that should only reach named parties in the transaction.


WeTransfer supports any file type, including PDFs, Word documents, spreadsheets, high-resolution listing photos, walkthrough videos, floor plans, CAD drawings, and ZIP archives. Files are delivered in their original quality with no compression or re-encoding, so a 4K walkthrough or a large floor plan arrives exactly as you uploaded it.


Start sharing your ideas

Get started

Uh-oh...

We couldn't load some important parts of our website. They may have been blocked by your firewall, proxy or browser set-up. Try refreshing the page or get in touch through our <a href="/help-center" rel="external">help center</a>.