When you send contracts, proposals, or reports through WeTransfer, you don't have to wonder whether they landed. Your Transfers panel records download activity for every file you send, giving you a clear picture of who has picked up your documents and when.
Keep tabs on your transfer's downloaders
Chasing clients to confirm they received a document is frustrating, and following up on a proposal without knowing if it was even opened is guesswork. WeTransfer removes that uncertainty by showing the download status of every transfer you send, directly from your account. For email transfers, each recipient gets an individual indicator that updates the moment they download, so you know exactly who has your files. If you want a more active layer of confirmation, you can switch on Access Control before sending: anyone who opens your link verifies their email first, and you get a notification each time a download occurs. For sensitive documents like contracts or financial reports, Restricted access goes further by limiting the download to a specific list of email addresses, so your files reach only the people you intend.
Our features are designed to minimize how much of your data we — or anyone else — can access, so you can keep what's yours, yours.
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All your questions answered.
Open your Transfers panel and find the transfer in question. Each sent transfer shows a status label indicating whether it has been downloaded or not, and for email transfers, you can hover over the checkmark next to a recipient's email address to see the exact date and time they downloaded. No setup is needed for this basic view — it works on all plans.
Yes. Before sending, enable Access Control and choose the Tracked downloads option. Anyone who opens your link will need to verify their email address first, and you receive a notification each time a download happens. You can also review the full download history from the transfer's activity log in your account.
For email transfers, WeTransfer tracks each recipient separately. You'll see an individual indicator per email address, updated with a timestamp the moment that person downloads. This makes it straightforward to follow up with anyone who hasn't yet opened your proposal, without bothering those who already have.
Yes. Restricted downloads let you lock a transfer to a specific list of email addresses. When someone opens your link, they must verify their email, and access is only granted if they match your list. This is useful for confidential documents like contracts, legal files, or anything not meant to be forwarded freely. You can manage the access list even after the transfer has been sent.
No. WeTransfer sends your files exactly as they are — PDFs, Word documents, spreadsheets, and presentations are delivered in their original format with no changes to content, formatting, or file quality. Recipients can also preview documents like PDFs directly in the browser before downloading, which can be useful when you're sending multiple files and want them to find what they need quickly.