WeTransfer respects your rights and expects that you respect the rights of others. In the unfortunate event that WeTransfer finds or is notified of unlawful files or content being distributed through it’s Service, we will follow the procedures described in this Notice and Take Down Policy.
By using our website or file transfer service, you agree to be bound by our Notice and Take Down Policy below.
WeTransfer subscribes to the Dutch Notice and Take Down Code of Conduct (“Code”) of the Platform Internet Security (Platform Internetveiligheid). This Code of Conduct establishes procedures for internet intermediaries like WeTransfer to deal with reports of (alleged) unlawful content, directed at removal of disputed content (“Report” or “Reports”). This Notice and Take Down Policy (“NTD Policy”) describes the procedures and time limits WeTransfer applies in dealing with such Reports.
Any person or organization that makes a Report (“Notifier”) has the duty to ensure that it is correct and complete.
WeTransfer should be able to verify that Reports following an investigation regarding a criminal offence have originated from an inspection or investigation service, or – in the case of a formal legal order – from the Public Prosecutor’s Office. A Report of any other nature than the foregoing should include at least the following information:
Notifier will provide WeTransfer with an explicit indemnity against 1) claims from the user who’s content is at dispute (“Content Provider”) relating to any actions WeTransfer has taken in relation to handling the Report, and 2) any claims from Notifier in relation to content send through our Service.
Notifier might request WeTransfer to deal with the report as a matter of urgency. In that case, the Report should substantiate all reasons for urgency. WeTransfer determines at its own discretion whether the report should be dealt with as a matter of urgency on the basis of the foregoing explanation.
WeTransfer shall evaluate the Report and classify it into one of three categories:
WeTransfer’s categorisation of the Report determines which measures are taken to address the Report.
Categorisation and appropriate measures will preferably take place as soon as possible, yet ultimately 10 days after receiving the Report.
In the events that content is to be removed, WeTransfer shall exercise due caution to ensure that no more than the necessary content, in regards of the Report, is removed.
For questions about this NTD Policy, please contact WeTransfer by sending an email to email@example.com. We speak English and Dutch.